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We are aware that some patients are having difficulty with on-line access, please bear with us while we resolve this. You can obtain a repeat prescription by requesting your items via ecccg.schoolhouse.prescriptions@nhs.net  email address.  We are very sorry for any inconvenience this may cause.

 

Middlewood 

For frequently asked questions about the merger of the Bollington, Disley and Poynton Practices please go to the following link below

https://www.middlewoodhealthcare.org.uk/practice-merger

 

 The new Physiotherapy self-referral form is now available on the CCG website. Any patient wishing to self refer please go to

 https://physio.easterncheshireccg.nhs.uk

Feeling under the weather this winter? Then click the link below for lots of great advice on taking care of yourself and choosing the right NHS service if self-care isn’t the answer.

 https://www.easterncheshireccg.nhs.uk/Your-Health/Urgent-Care-And-Other-Options.htm

 

From 1st October 2018 The Schoolhouse Surgery is offering appointments under the Improved Access Scheme. Some appointments are available. Please contact the surgery for further information or click on this link http://www.vernovahealthcare.org/nhs-services/improved-access-general-practice/

Please note - in line with updated guidelines - please allow up to 72 hours for repeat prescriptions to be processed. We will always endeavour to process prescriptions in a timely manner.

Please do not request prescriptions earlier than 10 days before the repeat is due as these will not be processed and may be rejected unless a valid reason is given

Accessibility Information

We want to get better at communicating with our patients. We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.

We want to know if you need information in braille, large print or easy read. We want to know if you need a British Sign Language interpreter or advocate.

We want to know if we can support you to lipread or use a hearing aid or communication tool.

Accessible Information Form

Website Accessibility Information

Our website pages are designed so that you can change the style, size and colour of the font used, as well as the background colour. If you wish to do so, please see the guides below.

Customise settings in:

Further help

If you:

  • Have problems seeing the screen
  • Find it difficult to use the mouse or keyboard
  • Need help with language or reading websites

then we recommend you visit the BBC website My Web My Way, which provides advice on how to make your computer easier to use, whether you are a Windows, Mac or Linux user.

Accessible Information Standard

 

The Accessible Information Standard is a new initiative for 2016 under the Health and Social Care Act 2008

 

This means that we would like to record your preferred method of contact so that you can receive your health information in a format you can access and understand.

 

For most of us our preferred method of contact is our home or mobile number but for example, if you are hard of hearing this method may not be suitable for you.

 

Likewise if you are visually impaired – emails, text messages and surgery notices may not be appropriate.

 

Other conditions may require alternative means of communication too.

 

Here at the Schoolhouse Surgery we are able to offer communication tailored to your specific needs.

 

Options include:

Large Print

Braille

Email

Text Message

Easy Read - in plain English and pictures

Alternative Language Documents

Professional Communication Support eg British Sign Language Interpreter

 

This list is not exhaustive and other options may be available

 

To enable us to offer the best solution for your needs, please contact Reception with your preferred method of communication

 

This also applies to parents and carers of patients

 

For more information visit the Easy Health Website: www.easyhealth.org.uk



 
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